Terms of Service
Effective Date: 15th June 2024
Welcome to https://www.cravve.my!
These Terms of Service ("Terms") govern your access to and use of the https://www.cravve.my website (the "Site"), and the products and services provided by Vivid Lemon Ventures ("we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.
1. Use of the Site
1.1 EligibilityYou must be at least 18 years old to use the Site. By using the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
1.2 Account Registration
To place an order, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account password and for any activities or actions under your account.
2. Orders and Payments
2.1 Order Acceptance
All orders placed through the Site are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in the description or price of the product, or any other issue identified by our team.
2.2 Pricing and Payment
All prices are listed in RM(Riggit Malaysia) and are subject to change without notice. Payment must be made at the time of order using the payment methods provided on the Site. You agree to pay all charges incurred by you or any users of your account and credit card (or other applicable payment method) at the prices in effect when such charges are incurred.
2.3 Shipping and Delivery
We will make reasonable efforts to ship orders within the estimated delivery times; however, we are not responsible for any delays. Risk of loss and title for products pass to you upon our delivery to the carrier.
3. Returns and Refunds
3.1 Return Policy
Please refer to our Return Policy https://www.cravve.my/pages/refund-policy for information on how to return products.
3.2 Refunds
Refunds will be processed in accordance with our Return Policy. Please allow a reasonable time for the processing of refunds.
4. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of Vivid Lemon Ventures or its content suppliers and is protected by copyright, trademark, and other laws. You may not use any content from the Site without our express written permission.
5. Limitation of Liability
To the fullest extent permitted by applicable law, Vivid Lemon Ventures shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Site; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Site; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Site by any third party; or (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site.
6. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law principles.
7. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after the posting of any changes constitutes your acceptance of the revised Terms.
8. Contact Us
If you have any questions about these Terms, please contact us at:
Email: cravve.my@gmail.com
Phone: +6011-167-2024-8